OmiChat

OmiChat is a multi-channel messaging and customer service management platform that enables businesses to centralize, manage, and automate all messages from various channels such as Zalo, Facebook, Instagram, and more — all in a single interface.

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OmiChat

Multi-channel messaging and customer service management platform

Free Trial

Comprehensive Solution for Businesses

OmiChat

Leverage the power of Zalo OA, Cloud, CRM, and Chatbot to optimize business operations and customer care.

Supports 10+ languages

Specialized for B2B

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“AI” Integration

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All-in-One Powerful Features

User Permission Management

Allows businesses to tightly control access permissions for each employee. Administrators can assign detailed permissions by Zalo account (view, message, assign customers) and system roles such as Super Admin, Admin, Staff, or Collaborator, each with different access levels across modules like Messages, Reports, Customer Data, and Configuration.

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All-in-One Advanced Features

Shift Management

- Assign work shifts by day, with multiple shifts per day
- Quickly assign one shift and apply it to other days
- Assign a shift to one person and apply it to all others

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All-in-One Advanced Features

Real-Time Automated Reports

Automatically aggregates and updates business performance data in real time, including:
- Customer Reports
- KPI Reports
- Revenue Reports, and more.

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All-in-One Advanced Features

Add Products & Services

- Enables businesses to easily create, manage, and update their product and service catalogs directly on OmiChat.
- Supports data synchronization throughout the sales process, allowing faster and more accurate consultation and order closing..

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All-in-One Advanced Features

Send Quotations, Contracts, and Create Orders

- Helps businesses easily create and send quotations and contracts directly on OmiChat.
- Automatically converts them into orders with a single action, shortening the sales process and increasing conversion efficiency.

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All-in-One Advanced Features

Centralized Chat Management (Zalo, Zalo OA, Fanpage)

- Centralized management of Zalo, Zalo OA, and Facebook Fanpage accounts
- Unified chat management
- Chat history storage

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All-in-One Advanced Features

Call Center Integration
(Number-Based PBX System)

Connects the call center directly to OmiChat, allowing users to make and receive calls, record conversations, and manage contact history — all within a single interface.

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All-in-One Advanced Features

Display Sender & Trace
“Deleted or Recalled Messages”

Gain full control over the entire chat history: see who sent each message, what was sent, and when — even if the message has been deleted or recalled.

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All-in-One Advanced Features

Display Hidden Members

Mass Friend-Adding

Quick Reply Setup

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Business Solutions

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Media Soft Group Joint Stock Company

https://www.facebook.com/omichat.vn

5th Floor, Technosoft Building 8/15, Nghia Do Ward, Hanoi City

0378 800 000

cskh@omichat.vn

OmiChat is a multi-channel messaging and customer service management platform that automates all messages from various channels such as Zalo, Facebook, Instagram, and more — all in a single interface.